Privacy Policy

We collect information you provide directly, such as your name and email address when you create an account, and the channel or profile handles you search or compare within the Service.

We also collect limited usage information automatically, including pages visited, features used, and general device and browser information, to help us understand how the Service is used and to keep it reliable.

The Chrome Extension reads publicly available page data (such as channel names, view counts and engagement metrics visible on YouTube and Instagram pages you visit) in order to generate comparisons and reports. It does not read your private messages, passwords, or account credentials on those platforms.

CreatorGap AI uses “Sign in with Google” as the login method for the web dashboard. When you sign in with Google, we request only the following non-sensitive OAuth scopes: openid, email and profile. This gives us your Google account ID, name, email address and profile picture — nothing more.

We use this information solely to create your CreatorGap AI account, authenticate you on future visits, and personalize your dashboard (for example, displaying your name and avatar). We do not use it for advertising, and we do not sell, rent or share it with third parties.

We do not request or access: your Gmail messages, Google Drive files, Calendar, Contacts, Google Photos, or your YouTube channel and account settings. Signing in with Google does not grant CreatorGap AI any ability to read your email, view your files, or upload, edit, delete or manage content on your behalf on any Google or YouTube property.

The Chrome Extension's YouTube and Instagram analysis features are separate from Google Sign-In and do not use your Google OAuth token: the extension reads publicly visible page data in your browser and, for YouTube, calls the public YouTube Data API v3 using an API key (not your personal account credentials).

CreatorGap AI's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We use the information we collect to:

• Provide, operate and maintain the Service, including generating comparisons, gap reports and trending feeds.
• Save your search history, bookmarks and saved topics so you can return to them later.
• Communicate with you about your account, product updates, or in response to a message you send us.
• Monitor and improve the performance, security and reliability of the Service.

We retain account information and saved data (such as search history, bookmarks and reports) for as long as your account remains active. If you delete your account, we remove your personal data within a reasonable period, except where we are required to retain it for legal or security purposes.

We use essential cookies and similar local storage technologies to keep you signed in, remember your theme preference, and understand aggregate usage of the website. We do not use cookies to sell your data to third parties.

The Chrome Extension and dashboard reference publicly available data from YouTube and Instagram to power comparisons and trend detection. Your use of those platforms remains subject to their own respective privacy policies and terms of service. We do not control, and are not responsible for, how those third parties handle your data on their platforms.

Depending on your location, you may have the right to access, correct, export, or delete the personal information we hold about you. You can exercise most of these rights directly from your account settings, or by contacting us at the email address below.

We may update this Privacy Policy from time to time to reflect changes to the Service or applicable law. If we make material changes, we will update the “Last updated” date above and, where appropriate, notify you directly.

If you have questions about this Privacy Policy or how we handle your data, contact us at support@creatorgap.ai.